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cagnulein / QZCompanionNordictrackTreadmill

Companion App of QZ for Nordictrack Treadmills and Bikes
https://www.qzfitness.com/
GNU Affero General Public License v3.0
43 stars 12 forks source link

ProForm Studio Bike Not Receiving Metrics #91

Closed SamStrife closed 5 months ago

SamStrife commented 6 months ago

Hello, I have a Proform Studio Bike that I've been trying to get to work but am not having much luck.

I have followed the steps in the guide but cannot get any of the tile in the app to work, they constantly say 0 and nothing I've tried seems to fix that.

I've followed the steps in the troubleshooting section but still nothing. I will say that the point asking me to "Set the device in the companion app to C1750 and restart the bike/treadmill." confused me as I do not see that option on the phone app and the C170's are all treadmills on the bike options (I don't know if that matters).

I'm worried it's something silly I'm doing, like setting the wrong model in the apps. I've included photos below of all my screens and settings in case it's something there.

Any help/guidance is appreciated, thank you for the app and support!

Photos: Bike App Screen Phone App Screen

cagnulein commented 6 months ago

hi the problem is on your qz settings. the ip must be set in the tdf companion ip not the tdf4 ip. so remove the ip completely from the tdf4 and press ok and put it in the companion setting and press ok and restart qz. Let me know

SamStrife commented 6 months ago

Thanks for the quick response! Unfortunately, that didn't resolve the issue either, still get nothing on the companion app metrics.

cagnulein commented 6 months ago

share a debug log and I will check what's the issue https://github.com/cagnulein/qdomyos-zwift/wiki/How-do-i-get-the-debug-log-in-case-something-doesn't-work%3F

Busy day, so I will probably check this tomorrow

SamStrife commented 6 months ago

Log attached - I'll raise a bug ticket as well, as per the link.

There's no rush, I appreciate the help however long it takes!

stale[bot] commented 5 months ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.