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[CAL-3937] Confirmation email is not being send out when adding more attendees. #15439

Closed joseuo94 closed 2 weeks ago

joseuo94 commented 1 month ago

If we try to add more attendees upcoming bookings > edit> reschedule > add participants. it allows you to add another participant to the meeting but does not send a confirmation email to the new attendee.

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From SyncLinear.com | CAL-3937

vijayraghav-io commented 1 month ago

@joseuo94 not able to recreate this issue. Mail is sent to new attendee added.

https://www.loom.com/share/6cb89efd704f46c8a3bf5394a0c0e3cf?sid=cae54b95-5107-4b5a-9786-3ac71c86d273

Preetam078 commented 1 month ago

@vijayraghav-io I also have seen you loom, I can see the fourth booker got the mail for event reschedule.

vijayraghav-io commented 1 month ago

@joseuo94 As an update, this issue occurs i.e. Rescheduled Mail is NOT sent to all attendees, if there is an integration error, refer this below LOC

https://github.com/calcom/cal.com/blob/e1bdac077a1a661233bbe97db11f98fdd79b73e9/packages/features/bookings/lib/handleNewBooking.ts#L2041

The integration error occurs, if app like daily_video is not integrated.

If the eventType has no Location specified, but still the issue occurs, it is because of this issue https://github.com/calcom/cal.com/issues/15441 - i.e. default Conferencing app like say google meet specified in settings is not used, but behind cal video is used (that might not have creds) and hence integration fails.

To Summarize: If this issue is occuring intermittently, it is because of the issue - #15441

hariombalhara commented 3 weeks ago

I tried but I couldn't replicate the issue.

There is a weird unrelated issue that I saw in my account(where I don't receive reschedule emails at all) but I tested in a different account of mine and it works and the newly added guest does receive a reschedule email.