Zoom link missing from onfirmation emails/texts

[ktneely1230]

Found a bug? Please fill out the sections below. 👍

When clients schedule an appt and receive a confirmation, the email and text only say: Zoom Video with no link.

A summary of the issue. This needs to be a clear detailed-rich summary.

Steps to Reproduce

1. Clients book an appt
2. After confirming an appt date and time
3. The confirmation email and text to clients includes all appt details but no Zoom link

Any other relevant information. For example, why do you consider this a bug and what did you expect to happen instead?

When clients book, the immediate appt confirmation screen includes the Zoom link, but subsequent confirmation emails and texts associated with the meeting don't populate the Zoom link.

• What's happening right now that is different from what is expected

No link only states Zoom Video - link is not hyperlinked either

• This is an ideal result that the system should get after the tests are performed

Get a link

• Browser version, screen recording, console logs, network requests: You can make a recording with Bird Eats Bug.
• Node.js version
• Anything else that you think could be an issue.

I have Zoom identified as the platform to use with appointments.

• How was this tested? This is quite mandatory in terms of bugs. Providing evidence of your testing with screenshots or/and videos is an amazing way to prove the bug and a troubleshooting chance to find the solution.

[vyakhyarastogi]

/assign

[vyakhyarastogi]

/bounty 20

[beka-birhanu]

This only happens when the event is configured to require confirmation. I have tried toggling the configuration to not wait for confirmation, it works just fine.

[beka-birhanu]

The zoom link is also missing on webhooks payload not just on confirmation email.

[ktneely1230]

This only happens when the event is configured to require confirmation. I have tried toggling the configuration to not wait for confirmation, it works just fine.

I do not have mine set up to require confirmation.

[ktneely1230]

The confirmation email contains the link, but the reminder emails do not include the Zoom link.