[CAL-1127] [CAL-192] "&" symbol and apostrophes don't get rendered properly in the confirmation email title

[milospuac]

This is the name of the event type

And this is how it appears in the email

_{From SyncLinear.com | CAL-192}

_{From SyncLinear.com | CAL-192}

[milospuac]

okay so this bug is only on production ( app.cal.com) and not in development. will have to investigate more

[milospuac]

Can you try chrome or safari?

[milospuac]

brave browser

[milospuac]

@Udit-takkar do you use chrome?

[milospuac]

[milospuac]

It's also working fine here

[milospuac]

Also, check the bookings tab once you confirmed the meeting

[milospuac]

okay maybe this problem is only in confirmed email

[milospuac]

I have also tested on browser

[milospuac]

Hey @Udit-takkar it's both gmail and outlook

Gmail:

Outlook:

I do have to mention that this is in the browser, don't know how it behaves in apps for those platforms.

[milospuac]

i have tested on gmail, outlook

[milospuac]

i am unable to reproduce this bug. what email provider are you using ?

[ciaranha]

@Udit-takkar did you get anywhere with this? This is still an issue for me but with forward slash/

You can book here to test if you need to: https://cal.com/ciaran/design

[Udit-takkar]

@Jaibles yeah it's still pending. just busy with few other things will work on this as soon as i can

[G3root]

same as #1961 , #6798 and #3250. for the #3250 i sent a PR , looks like this problem isn't fixed . maybe it's something to do with sendgrid 🤔 ?

[PeerRich]

very weird

[PeerRich]

@leog maybe you have an idea?

[PeerRich]

or @CarinaWolli

[leog]

@leog maybe you have an idea?

I will need to have a deeper look when I get back on Monday, but take a look at this @Udit-takkar: https://stackoverflow.com/a/53487408/1644038

[CarinaWolli]

maybe it's something to do with SendGrid 🤔 ?

I don't think it has anything to do with SendGrid, I just set up SendGrid locally and everything is still working.

Some findings I had:

• Booking title on production db is saved with "Design / product review" but event title on production is saved as "Design / product review"
• Locally the booking title is saved as "Design / product review"

Anybody any idea why?

[leog]

Anybody any idea why?

@CarinaWolli Different db encodings perhaps?

[G3root]

@CarinaWolli does wrapping email subject with decodeURIComponent fix this ?

[CarinaWolli]

@CarinaWolli does wrapping email subject with decodeURIComponent fix this ?

@G3root No it doesn't

Another thing I found: If you use your own custom event name (advanced settings - Event name in calendar ) then the special characters are also working fine. So I think the issue is because of this translation:

i18next escapes values, see here: https://www.i18next.com/translation-function/interpolation#unescape No idea though, why this is not happening locally

[G3root]

fixed by #7591