[CAL-1692] 500 error while cancelling event

[erarta]

Found a bug? Please fill out the sections below. 👍

Issue Summary

A summary of the issue. This needs to be a clear detailed-rich summary.

Steps to Reproduce

1. Book any date and get confirm email
2. Click on cancel booking
3. Write a reason and click cancel button
4. See error 500 with message unable to delete the booking

Here is the API request with 500 (I removed the token)

curl 'https://app.cal.com/api/cancel' \ -X 'DELETE' \ -H 'authority: app.cal.com' \ -H 'accept: /' \ -H 'accept-language: en-US,en;q=0.9,ru-RU;q=0.8,ru;q=0.7' \ -H 'cache-control: no-cache' \ -H 'content-type: application/json' \ -H 'origin: https://app.cal.com' \ -H 'pragma: no-cache' \ -H 'referer: https://app.cal.com/booking/dRbzKPMAbqX4NiPkYYXV7o?cancel=true&allRemainingBookings=false&(calEvent)=%3E%7B%0D%20%20%20%20return%20calEvent.attendeeSeatId%20?%20seatReferenceUid=$%7BcalEvent.attendeeSeatId%7D%20:%20%22%22;%0D%7D' \ -H 'sec-ch-ua: "Google Chrome";v="111", "Not(A:Brand";v="8", "Chromium";v="111"' \ -H 'sec-ch-ua-mobile: ?0' \ -H 'sec-ch-ua-platform: "macOS"' \ -H 'sec-fetch-dest: empty' \ -H 'sec-fetch-mode: cors' \ -H 'sec-fetch-site: same-origin' \ -H 'user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36' \ --data-raw '{"id":279761,"cancellationReason":"","allRemainingBookings":false}' \ --compressed

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Technical details

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_CAL-1692

[PeerRich]

can you try again? I think this has been fixed in 2.7.2

[Udit-takkar]

@erarta are you still facing any issue?

[erarta]

Hey, Yes, I am.

Steps are the same:

• I book a date (any date)
• I got email with confirmation
• I click on cancel link
• I see confirmation for cancellation and cancel button
• I click cancel button
• I see 500 error message, although I see that event has been removed from my calendar successfully.
• I have users constantly asking me about this error... Can you please fix it?

[erarta]

I have tried myself and was able to reproduce the issue above.

[erarta]

Just got the same error today (500), here is the cURL (token is removed). Can you track and fix?

curl 'https://app.cal.com/api/cancel' \ -X 'DELETE' \ -H 'authority: app.cal.com' \ -H 'accept: /' \ -H 'accept-language: en-GB,en-US;q=0.9,en;q=0.8' \ -H 'cache-control: no-cache' \ -H 'content-type: application/json' \ -H 'origin: https://app.cal.com' \ -H 'pragma: no-cache' \ -H 'referer: https://app.cal.com/booking/wSsJomRcPRDVbHKYosd5ww?cancel=true&allRemainingBookings=false&(calEvent)=%3E%7B%0D%20%20%20%20return%20calEvent.attendeeSeatId%20?%20seatReferenceUid=$%7BcalEvent.attendeeSeatId%7D%20:%20%22%22;%0D%7D' \ -H 'sec-ch-ua: "Google Chrome";v="111", "Not(A:Brand";v="8", "Chromium";v="111"' \ -H 'sec-ch-ua-mobile: ?0' \ -H 'sec-ch-ua-platform: "macOS"' \ -H 'sec-fetch-dest: empty' \ -H 'sec-fetch-mode: cors' \ -H 'sec-fetch-site: same-origin' \ -H 'user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36' \ --data-raw '{"uid":"wSsJomRcPRDVbHKYosd5ww","cancellationReason":"","allRemainingBookings":false}' \ --compressed

RESPONSE: {"message":"Failed to delete meeting"}

[Udit-takkar]

@erarta thanks for responding back. we are investigating the bug

[Udit-takkar]

@erarta can you send your booking url for this event type ?

[erarta]

Sure, this one https://cal.com/doctor-dubskaya/60min

[erarta]

Hey there. Just want to follow up here, is there any update guys?

[erarta]

Any update?

[erarta]

@PeerRich can you please take a look?

[PeerRich]

i zhink this has been fixed, can you try again?