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Screen recording in Iorad
#70
cameronchalmers
opened
1 month ago
0
Review existing content, and see what's available
#69
cameronchalmers
opened
1 month ago
0
Book meeting rooms for new starters w/c 13th May
#68
cameronchalmers
opened
1 month ago
0
Loans - change payment date
#67
cameronchalmers
opened
1 month ago
0
Loans - adding vulnerability
#66
cameronchalmers
opened
1 month ago
0
Loans - I&E
#65
cameronchalmers
opened
1 month ago
0
Loans - promise to pay
#64
cameronchalmers
opened
1 month ago
0
Loans - payment hold
#63
cameronchalmers
opened
1 month ago
0
Loans - payment deferral
#62
cameronchalmers
opened
1 month ago
0
Loans - payment plan
#61
cameronchalmers
opened
1 month ago
0
Loans - sending an SMS
#60
cameronchalmers
opened
1 month ago
0
Loans - Sending an email
#59
cameronchalmers
opened
1 month ago
0
Loans - Taking Card Payments Over the Phone
#58
cameronchalmers
opened
1 month ago
0
Loans - Address and ID Checks
#57
cameronchalmers
opened
1 month ago
0
Zable - Address and ID Checks
#56
cameronchalmers
opened
1 month ago
0
Cyber Security
#55
cameronchalmers
opened
1 month ago
0
Loans - Change Customer Address
#54
cameronchalmers
opened
1 month ago
0
Loans - Attach Death Certificate
#53
cameronchalmers
opened
1 month ago
0
Loans - Deceased Confirmation
#52
cameronchalmers
opened
1 month ago
0
Zable - Find Manual Check
#51
cameronchalmers
opened
1 month ago
0
Zable - Income Approved
#50
cameronchalmers
opened
1 month ago
0
Zable - Decline Affordability
#49
cameronchalmers
opened
1 month ago
0
SCD Training
#48
cameronchalmers
opened
1 month ago
0
Vulnerability in Sign Off
#47
cameronchalmers
opened
1 month ago
0
Test Accounts
#46
cameronchalmers
opened
1 month ago
0
NOD/NOT Training
#45
cameronchalmers
opened
1 month ago
0
Probing Revamp
#44
cameronchalmers
opened
1 month ago
0
Debt Management & Unpaid Accounts Revamp
#43
cameronchalmers
opened
1 month ago
0
ID&V Workramp/Presentation
#42
cameronchalmers
opened
1 month ago
0
Account Updates Presentation/Workramp
#41
cameronchalmers
opened
1 month ago
0
Complaints Presentation Revamp
#40
cameronchalmers
opened
1 month ago
0
Payments, Arrears and I&Es
#39
cameronchalmers
opened
1 month ago
0
System Guides and Recording
#38
cameronchalmers
opened
1 month ago
0
Supporting Customers in Financial Difficulty Revamp
#37
cameronchalmers
opened
1 month ago
0
Credit Files & Reporting Revamp
#36
cameronchalmers
opened
1 month ago
0
Check with QA over vulnerability results, check with sarah about failures and whether they were covered in training
#35
cameronchalmers
opened
1 month ago
0
Workramp MI
#34
cameronchalmers
opened
1 month ago
0
Stripe Manual Payments
#33
cameronchalmers
opened
1 month ago
0
workramp secondary quizzes, after failed quiz
#32
cameronchalmers
opened
1 month ago
0
competency and role plays, what should they look like?
#31
cameronchalmers
opened
1 month ago
0
book in time with aakash, how to automate workramp reports
#30
cameronchalmers
opened
1 month ago
0
how do we force workramp? do we show wrong answers? is it 3 attempts and then to TL? does it result in extra training? as a business what do we do after a 4th attempt fail?
#29
cameronchalmers
opened
1 month ago
0
Complaint slides revamp
#28
cameronchalmers
opened
1 month ago
0
Vulnerabilty guides in workramp
#27
cameronchalmers
opened
2 months ago
0
FinCrime
#26
cameronchalmers
opened
2 months ago
0
Workshop on FS proactive closure, presnetation
#25
cameronchalmers
opened
2 months ago
0
Training records
#24
cameronchalmers
opened
3 months ago
0
Metrics, get a spreadsheet together with dates of workshop, when agents were in each one, with a timeline of events and what quiz results were alongside QA results one month after workshop
#23
cameronchalmers
opened
3 months ago
0
Put list together of staging accounts and what is required
#22
cameronchalmers
opened
4 months ago
1
Vulnerability Training with Dan
#21
cameronchalmers
opened
4 months ago
0
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