chandra-mta / MTA

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config_mon - ACIS Ops team not recieving alerts #20

Closed william-aaron-CFA closed 10 months ago

william-aaron-CFA commented 10 months ago

From bug email:

"No one on the ACIS Ops team received an alert from the M&TA software that processes the dump data when 1CRBT violated its Red high limit on 28 September. We did receive alerts from the ACIS Ops SW that processes the realtime telemetry. As you know, ACIS Ops does not process the dump data to search for violations, we rely on M&TA to do that task. If there is an issue with this processing, we need to know about it and hopefully resolve it. Please investigate why no one on ACIS Ops received an alert from M&TA about the 1CRBT violation on 28 September. "

william-aaron-CFA commented 10 months ago

Cron jobs for dumps monitoring.

mta@r2d2-v 32 /3 cd /data/mta4/Script/Dumps/Exc; /data/mta4/Script/Dumps/Scripts/run_otg_wrap_script 06 /3 cd /data/mta4/Script/Dumps/Exc; /data/mta4/Script/Dumps/Scripts/run_otg_wrap_script2 40 cd /data/mta4/Script/Dumps/Dumps_mon; ./mta_run_2.6_bu

mta@c3po-v 32 /3 cd /data/mta/Script/Dumps/Exc; /data/mta/Script/Dumps/Scripts/run_otg_wrap_script 06 /3 cd /data/mta/Script/Dumps/Exc; /data/mta/Script/Dumps/Scripts/run_otg_wrap_script2 40 cd /data/mta/Script/Dumps/Dumps_mon; ./mta_run_2.6 >> $HOME/Logs/dumps_mon.cron 2>&1

william-aaron-CFA commented 10 months ago

Clarification. The issue with the mailer isn't present in the regular Dumps script. It's part of the Dumps_mon subset. are these scripts on the github? Don't see them anywhere.

Cronjob: 40 cd /data/mta/Script/Dumps/Dumps_mon; ./mta_run_2.6 >> $HOME/Logs/dumps_mon.cron 2>&1

william-aaron-CFA commented 10 months ago

Is the is that this set isn't sending out emails or that it does not have 1CRBT listed? 1CRBT is listed in the .par files used for parsing and sending alerts. is this not being read correctly for all scripts?

william-aaron-CFA commented 10 months ago

Dumps mon named config_mon in github. need to reorganize issues.