charmtraders-apps / issue_tracker

Issue tracker and feature requests
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Welcome to Our Issue Tracker

We appreciate your contributions to improving OptiTrade and OptiBot. This repository is dedicated to tracking bug reports and feature requests for both applications. Your feedback is invaluable in helping us enhance user experience and functionality.

How to Report a Bug

If you've encountered a bug in either OptiTrade or OptiBot, please follow these steps to report it:

  1. Check Existing Issues: Before creating a new issue, please check if it has already been reported. Avoid duplicating existing issues.

  2. Select the Right Template: Use the 'Bug report - OptiTrade' template for bugs in OptiTrade, and 'Bug report - OptiBot' for OptiBot.

  3. Provide Detailed Information: Fill out all sections of the template. The more information you provide, the easier it is for us to understand and resolve the issue. Include:

    • A clear and descriptive title.
    • Detailed steps to reproduce the problem.
    • Expected behavior vs. actual behavior.
    • Screenshots or videos if applicable.
    • Any relevant environment details (e.g., OS, app version).

How to Request a Feature

We're always looking to make our applications better. If you have an idea for a new feature or an improvement, here's how to submit your request:

  1. Check Existing Requests: Ensure your idea hasn't already been suggested.

  2. Use the Correct Template: Choose 'Feature request - OptiTrade' for OptiTrade, and 'Feature request - OptiBot' for OptiBot.

  3. Describe Your Idea Clearly: Provide a detailed explanation of your feature request, including:

    • A concise title for the feature.
    • A detailed description of the proposed feature and its benefits.
    • Any additional context or screenshots that might help us understand your proposal better.

General Guidelines

Response Time

Our team regularly reviews submitted issues and feature requests. While we strive to address all submissions in a timely manner, response times may vary based on the current workload and the complexity of the reported issue or requested feature.

Thank you for contributing to the improvement of OptiTrade and OptiBot!