Bulk import Non-technician work orders for inventory check out of communication switches

[atdservicebot]

What application are you using?

Data Tracker

Describe the problem.

Want to create a batch creation of Non-technician Work Tickets for inventory check out of communication switches

Describe the outcome you'd like to see when this feature is implemented.

Want to create a batch creation of Non-technician Work Tickets for inventory check out of communication switches

Describe any workarounds you currently have in place or alternative solutions you've considered.

Manually entering tickets or including the boundaries in the description

Requested By Brian C.

Request ID: DTS22-105185

[dianamartin]

Brian and I emailed about this on 9/13, and I told him to put in this ticket. He had said

We will need to check out a large number of communication switches very soon. Is it possible to create a template from WRK22-153790. This is a nontechnician Work Order. If you can send over the spreadsheet I can fill it out with the locations like last time.

Similar to #9830

[dianamartin]

• [x] Export out Work Order WRK22-153790

[dianamartin]

Formatted spreadsheet to keep the required fields

• [x] Emailed spreadsheet to Brian C - 10/19

  Hi Brian, Sorry so delayed on this request. I had exported out the Non-Technician work order ”WRK22-153790” and took out all the fields that were not required to populate the work order. You should still use that “Locations” list export and populate the attached template.

Next Steps

• Since this is a “Scheduled Work” Item, we’ll have to make another spreadsheet to import the “scheduled work” tasks
• We’ll have to import the Inventory Items like last time as well

[amenity]

@dianamartin - please follow up w/ Brian to see if this is complete.

[dianamartin]

Followed up with Brian, he said other things came in a higher priority so this kind of on hold, putting in Blocked pipeline