About

The Data & Technology Services team at Austin Transportation and Public Works applies user-centered design, agile software delivery, and progressive civic tech values to build impactful solutions with Austin’s mobility planners, engineers, technicians, and staff.

We use many modern tools and technologies to deliver solutions to our stakeholders. We build enterprise business systems using Knack, a no-code workflow management service, and we also have a team of developers who build custom software when out-of-the-box doesn’t cut it. We embrace mature frameworks with an eye toward maintainability and long-term stability. We love web mapping and champion open source and open data across the City of Austin.

Our Mission

We leverage high-quality data and modern technologies to empower Austin Transportation staff to improve operations, make data-informed decisions, and deliver excellent mobility services to the Austin community. We solve real problems for real people.

How We Work

The principles that guide us as we carry out our work

Embrace Change

Business needs change; technologies evolve. We welcome new challenges and improve by adapting to and embracing change. We are stubborn about our goals but flexible in our methods.

Users First and Always

We build only what people need, nothing more. User needs are the driver for all decisions. We build with our users, keeping them involved in our process through ideation, sprint reviews, demos, and usability testing.

Empower Great People

Our work empowers civil servants to discover and cultivate new skills. We aim to provide opportunities for personal and professional growth and to empower the public to engage with their government through open information and collaboration.

Default to Open

The residents of Austin are at the top of our org chart. We share everything we do so that we can collaborate with the public and receive critical feedback. Before restricting access to a line of code, a dataset, a design brief, or an app, we ask, “Why?”

Nurture, Include, and Grow Together

Delivering great tech cannot come at the cost of our wellbeing. We commit to building a safe and inclusive workplace by looking out for each other, listening to each other, and advocating for each other.