Closed atdservicebot closed 8 months ago
OTS ID: 842
- this was in an App Status issue
Payment was paid Work Order Status - Work Completed, but still showed the wrong App Status.
Filter Update: 1
[x] Change filter to include any application status other than “Needs Review” where ‘Delivered’ field is “No”
Updated LPB filter to
[x] Nick wants to remove the “Send Drop-Off” email column because they don’t send emails that way. He almost always calls if a banner hasn’t been dropped off.
Removed "Send Drop-off Email"
Filter Update: 1
This filter did not need to be changed. It only shows records in "Work Order Status" = Work Complete
Estimate: 1 Add status change rule to “Edit Application Details page” so when “Payment Received” is updated to Yes, the status changes from “Approved – Pending Payment” to “Approved”. This rule already exists on this field from the applications dashboard page, but Nick sometimes makes those edit this way as well.
@patrickm02L do you remember if this was this on hold or were we still needing to create the Advanced Search page? cc @ChristinaTremel
- [ ] Create Advanced Search for Street Banners
Made a new Issue for Advanced search #13407
@susannegov to do QA on the Issue minus Customer Action and Advanced search.
Based on the initial Issue there are 3 requests
@patrickm02L have you seen this one in awhile?
I believe Susanne reviewed a while back. I don't think any further action needs to be taken on this. Closing
Street Banners
Smart Mobility and Signs & Markings banner staff had some enhancements/changes that they would like to make on the Street Banners Application.
Banner Drop Off Page: https://atd.knack.com/street-banners#banner-dropoff/
Filter Update: 1 • Change filter to include any application status other than “Needs Review” where ‘Delivered’ field is “No” • Nick wants to remove the “Send Drop-Off” email column because they don’t send emails that way. He almost always calls if a banner hasn’t been dropped off.
Banner Pick-Up Page: https://atd.knack.com/street-banners#banner-pickup/
Filter Update: 1 • Make sure filter includes both Pick-Up yes and no (sometimes customers pick up even though they note in the application that they won’t pick up).
Lamppost and Over-the-street Banner Applications:
Customer Action: 3
Record Rule Update: 1
No workarounds needed!
Request ID: DTS22-105605