cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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Project: TPW Service Transition #12623

Closed amenity closed 11 months ago

amenity commented 1 year ago

Support the efficient, strategic transition of Austin Transportation, Corridor Program Office, and Public Works into a coordinated and cohesive Transportation and Public Works department.

Background

On March 24, 2023, the City Manager announced reforming Austin Transportation Department, Public Works Department, and the Corridor Office into two new departments, Transportation and Public Works (TPW) and Capital Delivery Services (CDS).

The Office of Performance Management (formerly in Public Works) and Data & Technology Services (formerly in Austin Transportation) divisions were engaged to facilitate a smooth transition for Transportation Public Works.

Key Transition Needs & Goals

Broadly, bring a wider group of employees into the conversation about the future of the consolidated department.

Support service divisions

TPW Finance, Human Resources, Data & Technology, Office of Performance Management, Public Information Office, and Administration

Operational + Strategic divisions

Engineering + Civil Engineering, SBO + Signs & Markings, VZ, AMD, OSE, ROW, Transportation Services_

Project Plan

Phase 1: Support Service Foundation

Meetings between support service groups at TPW and CDS to hand off tasks and processes as needed.​

Goals • TPW and CDS support divisions hand-off tasks. • Reorganized TPW divisions are prepared to serve their new and larger department in FY24.

Outcomes Support services capacity building

Phase 2: Operational Needs Assessment

Assistant Directors, division managers, supervisors, and other invited staff participate in one of five group work sessions. After learning about TPWs support services as a group, attendees will participate in division break-out sessions to build on conversations from prior merger workshops. • Operational and strategic division staff learn about TPW support services and meet contacts for each support service division. • Determine which TPW support services can support each divisions' strategic goals and address their most pressing challenges. • Compile and prioritize needs for each TPW support service so those teams have information needed to deliver services efficiently

Goals Operational & strategic divisions will walk away with: • Knowledge of TPW support services available and who to reach out to • Documentation of their critical needs and business goals for the upcoming year in the context of the new department

Support divisions will walk away with: • Clarity about the most pressing needs across the department to facilitate efficient service delivery

bridge

Phase 3:

On an as-needed basis, address the needs of operational divisions for support from the new Business Support Services and Chief of Staff divisions (HR, Finance, PIO, DTS, OPM, etc.)

Resources

Request details


This Github issue represents a project of Transportation Public Works' Data & Technology Services team. Project status is documented regularly in the comments below.

amenity commented 1 year ago

Phase I: Support Service Foundation handoff coordination meetings were completed with a meeting between CDS and TPW Administration teams on 7/27.

At last week's Executive Team meeting, Michael obtained approval to move forward with the TPW Service Transition Workshops as proposed. We'll be conducting four separate workshops, each with two Assistant Directors' respective divisions. This week, we're meeting with Lewis L. and Reiner H. to review our proposed workshop agenda and make modifications as needed based on their divisions' needs.

TPW Transition Meeting Timeline