SBO needs distribution lists that are up to date to communicate to managers and staff

[atdservicebot]

Name

Reiner Hershaw

Describe the problem.

I am in need of distribution lists that are up to date to communicate directly to my (1) managers and (2) staff

Describe the solution you have in mind.

Two distribution lists that are updated regularly for use on Outlook and Teams

How will we know that our solution is successful?

Improved communication, less ambiguity, less questions regarding dept updates

Users

DMs, Supts, Supt, AD

Sponsorship

Reiner Hershaw

Which Strategic Direction 2023 “Mobility” indicators would this new application impact?

['None']

Which Austin Strategic Mobility Plan goals would this new application support?

['Innovation — Draw inspiration from forward-looking cities around the world, change the way we think about what’s possible, and set an example for the rest of the country.']

Describe any workarounds you currently have in place or alternative solutions you've considered.

Copy and pasting previous emails or meeting invites that are "close." Manually adding or subtracting staff as they change

How have other divisions/departments/cities addressed similar challenges?

They have those lists updated.

Requested By Reiner H.

Request ID: DTS23-110055

[ChristinaTremel]

9/29

I exported a list from the HR Knack application of all the employees within the Street and Bridge Divisions (District Maintenance, Pavement Operations, Utilities & Structures, and Urban Forestry). I sent the excel document to Reiner and Ryan H and let them know:

I exported this list that we cleaned up from the Banners system for y'alls distribution list and have 2 tabs, one for all SBO staff and one for just managers/supervisors. Feel free to review and update the list and once we can confirm that it's mostly accurate, I'll submit a request to create the distribution lists!

Reiner let me know that Ryan will review and clean up the list!

[ChristinaTremel]

• Ryan reviewed the spreadsheet and confirmed that the list of all SBO staff and SBO managers/supervisors is correct.
• 10/5: Submitted a CTM request last week to create the two distribution lists on Outlook
• 10/9: CTM confirmed that the distribution lists have been created and sent instructions on how to update the list (Ryan H and I both have access to update the list)
• 10/9: Sent email to Ryan and Reiner letting them know these distribution lists are available and gave instructions to Ryan on how to update the list