Maximo, Data Quality Review: District Maintenance

adry-martinez commented 10 months ago

Reviewing data quality items for SBO District Maintenance work group on a weekly basis to ensure data provided is clean and up to date.

adry-martinez commented 8 months ago

E-mail sent to District Maintenance Superintendents for review and resolution.

E-mail sent to District Maintenance Superintendents for review and resolution.

rebekkabry commented 3 months ago

@ReneVarg25

[ ] Please update this ticket to show frequency of Data Quality. Do we need to review weekly or is this on a monthly/quarterly cycle? Thank you.

rebekkabry commented 2 months ago

Roles involved: SuperInt and Tech3/Lead

What Final Review: ❓

4COMP > 4QA
Process: tech 3 or lead put in 4compl to say work is complete (from onsite investigation and work)
superVisors reiview work order 4COMP
SuperVisors? SuperI? takes from there and 4QA?

Acting SI (Shon) will be doing the final close out - no particular time line.

Process of Q/A

4COMP by crewlead (can be done by Tech 1,2 or and 3)
- how it is determined? Supervisor directed and if training has been had (per day assigned)
4QNFR done by the supervisor (to check the work order, any errors) {ensure dates are correct, mix, time}
4QCOMP SuperInd will put (to check and balance)
5CLOSED (close after 180 days in the system) (already have a tickets)
- Shon/Eli - use for parents or duplicates
5CANCELED (already have a tickets) 🚫 SHOULD ONLY BE USED BY SI AND SVs.
- Shon/Eli - use for parents or duplicates
- Sometimes done by 311/CSRs (Shon reaches out to them to advise of duplicate and request action)
Project Coordinators role in Q/A not able to assist with crew details; more to assist with creating work orders.

rebekkabry commented 3 weeks ago

cityofaustin / atd-data-tech