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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [Req on Email issues ] #15838

Closed Vaishnav1397 closed 4 months ago

Vaishnav1397 commented 4 months ago

St Elmo

Device & User Information (first name and last initial, no last names)

Laptop, Outlook & Johnathan, R

What's the problem?

User is facing issues with his email and that needs to be set, automatically redirecting to phishing,

What did you do to resolve the issue

Need to check on what the issue is about, then checked over the email, seems to be loading to different org mentioned the user at times it happens and wanted to move it to the phishing category.

Vaishnav1397 commented 4 months ago

have updated the user and told keep posted.