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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [Laptop issues] #16000

Closed Vaishnav1397 closed 4 months ago

Vaishnav1397 commented 4 months ago

St Elmo

Device & User Information (first name and last initial, no last names)

Laptop &, Saroj, T

What's the problem?

User facing issues with the pc, getting stuck, adobe is taking a while to open and need to restart additional times.

What did you do to resolve the issue

Have checked on his system and have done the drive installs, system has been updated, checked and informed to swap out again if he is having the same issue and it's working fine now.

Vaishnav1397 commented 4 months ago

have successfully updated the system.