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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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Project: Austin Water Emergency Permit Automation #16607

Open TracyLinder opened 7 months ago

TracyLinder commented 7 months ago

We're building an integration between Austin Water's conservation planning and policy database and TPW's enterprise case management system to automate what is now a time-consuming, redundant part of the emergency Right-of-Way permit review process.

Background

TPW's Right-of-Way Management (ROW) group is responsible for reviewing and permitting all activities in the city's right-of-way. One such activity is emergency permits for The Austin Water Department (AW), representing about 4,000 permits annually. Each of these permits requires AW to manually apply for a ROW permit, essentially duplicating the information already contained in their system. Upon ROW's application review, AW has already performed the work,rk, making the permitting review largely a repetitive administrative process that is a great candidate for integration and workflow automation.

TPW will learn the individual department workflows, identify an integration and automation workflow, create developer documentation, manage all aspects of implementing the integration and automation, and share best practices for maintaining the integration.

Scope & Deliverables

  1. Integration between IPS and AMANDA systems so that an AMANDA permit is automatically created when AW creates a relevant IPS work order.
  2. GIS data pull to automate the insertion of ROWPACT driven data.
  3. Automation of emergency permits workflow in AMANDA.

Resources & Links

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This Github issue represents a project of Transportation Public Work's Data & Technology Services team. Project status is documented regularly in the comments below.

pgentyandrade commented 2 months ago

Update May 2024

Meet with various team from AW, TPW and CTM to ascertain the feasibility of the IPS to AMANDA integration and AMANDA workflow automation.

pgentyandrade commented 2 months ago

Update June 2024

Drafted Project Charter and RACI Chart to present to TPW Stakeholders. Refined project team and created Teams site to store all project artifacts to share with the project team.

pgentyandrade commented 2 months ago

Update July 2024

AW approved project in the Project Mgmt & Data Analytics Executive Steering Committee on 7/1/2024. Project kick-off held on 7/22/2024.

pgentyandrade commented 2 months ago

Update August 2024

We are nearing completion of requirements gathering and technical criteria documentation for the IPS integration and are preparing to move into the development phase of the integration.

Recent Deliverables Include:

In Progress