[Tech Services] TPW PC Refresh Checklist - Sahiti K

Matthew-M-TPW commented 7 months ago

Latitude 7490

Steps

[x] Talking to user about backing up their computers
[x] Recommend user to export all bookmarks and store on OneDrive>Documents folder
[ ] Recommend user to screen shot their ex, Quick Access favorites folder, desktop files layouts, pinned applications on desktop
[x] Store other OneDrive>Documents folder
[x] Check their Absolute/NetMotion profile (they need to be in TRN SAML profile)

Ask if they access AMD traffic cameras?

Software Checklist

[ ] Avaya one-X phone
[ ] Adobe
[ ] ArcGIS
[ ] AutoCAD/AutoCAD 3D
[ ] BlueBeam

if user wants both (Adobe & BlueBeam), ask why?
[ ] SketchUp
[ ] MS Project
[ ] MS Visio

Hardware Checklist

Check these devices for outdated models, change their mobile power adapter (round --> USB-C)

Does the user need a GIS Modeling computer?

[ ] GIS Laptop w/ specialist docking station

[ ] Laptop

[ ] Power supply

[ ] Docking station

Vaishnav1397 commented 6 months ago

Tried reaching user via teams but status say "She is currently on medical leave and out of the office"

Vaishnav1397 commented 5 months ago

User responded back and confirmed that the laptop used is 7490. Mentioned she would be available in OTC on Tuesday 5/21 and scheduled sometime for 10am in the morning to swap the laptop. @Craigjacobs-ATX Can you swap out the laptop to user?

Vaishnav1397 commented 5 months ago

Laptop has been deployed to user by craig

cityofaustin / atd-data-tech