Update [PWD-1JV24M2-N1] to Windows 11

[Vaishnav1397]

St Elmo/ Dalton

Device & User Information (first name and last initial, no last names)

Allen J

What's the problem?

[ ]Check Inventory DTS and add Windows version [If the machine is not in inventory add it] Available in inventory and Win 10 [ ]Check Intune [If the user is not assigned to the computer, add the user] Not found under Intune [ ]Check CTM Data Base (https://atx.servicenowservices.com/now/nav/ui/classic/params/target/%2Falm_asset_list.do%3Fsysparm_view%3D%26sysparm_first_row%3D1%26sysparm_query%3Dmodel_category%253D81feb9c137101000deeabfc8bcbe5dc4%26sysparm_clear_stack%3Dtrue) [correct and add the info if needed]

[ ]Gather COA tag To be updated [ ]Update Computer to Windows 11 [ADD COMPUTER NAME HERE] PWD-1JV24M2-N1

What did you do to resolve the issue

[Matthew-M-TPW]

Reached out to user no answer left VM

[Matthew-M-TPW]

user is going to meet me at 2 at townview on 6-11

[Matthew-M-TPW]

Machine was retired