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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [Laptop Swapout ] #17535

Closed Vaishnav1397 closed 3 months ago

Vaishnav1397 commented 3 months ago

Ben White

Device & User Information (first name and last initial, no last names)

Laptop & Adelita, A

What's the problem?

Serf request has been submitted to user and need to take over the equipment back

What did you do to resolve the issue

Have checked on the ticket, reached out to supervisor then mentioned that the laptop has already been taken over and confirmed with craig.

Vaishnav1397 commented 3 months ago

Checked with craig and confirmed. Updated the knack records.