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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [365 Download and issue with MS Visio] #17603

Closed Vaishnav1397 closed 3 months ago

Vaishnav1397 commented 3 months ago

St Elmo

Device & User Information (first name and last initial, no last names)

Laptop & Richard, D

What's the problem?

User facing issue with installation of MS teams/ adobe pro.

What did you do to resolve the issue

Have done the MS teams installation, by adding the user in Intune and then through company portal. Then user needs access to adobe pro, tried from company portal, software center but it didn't work. MS 365 has been downloaded and user can now download the applications, installation in progress, but the user got the required downloads, and he is good.

Vaishnav1397 commented 3 months ago

User got the required access.