Closed atdservicebot closed 3 years ago
From johnclary on 2019-11-07:
I just followed up for a second time with Kimberly and Josh.
From JaceDeloney on 2019-11-18:
Waiting for a response from Tyler Tech
From johnclary on 2019-12-02:
Followed up last week w/ Tyler Tech to ask for a quote for the integration
From JaceDeloney on 2019-12-16:
I will follow up with them this week.
From JaceDeloney on 2019-12-17:
Followed up on this today.
From JaceDeloney on 2019-12-30:
Follow up on this again this week :D
Putting this in the icebox, as Tyler Tech has been unreponsive after multiple attempts to get documentation from them.
We now get the crash narrative and diagram through a programmatic solution developed by Sergio and Frank. We no longer need to use Tyler Tech's solution for this.
Per Josh @ Tyler Tech, we can create our own cognos reporting of CR3 data. Which we can schedule to send to us via email. TBD if the emailed report will actually work for us. But Tyler Tech can sell us a cognos license very quickly and walk us through how to create a report.
Migrated from atd-vz-data #423