Closed Vaishnav1397 closed 2 months ago
Ben White
Jennifer, W
[ ]Check Inventory DTS and add Windows version [If the machine is not in inventory add it] Done [ ]Check Intune [If the user is not assigned to the computer, add the user] Available [ ]Check CTM Data Base (https://atx.servicenowservices.com/now/nav/ui/classic/params/target/%2Falm_asset_list.do%3Fsysparm_view%3D%26sysparm_first_row%3D1%26sysparm_query%3Dmodel_category%253D81feb9c137101000deeabfc8bcbe5dc4%26sysparm_clear_stack%3Dtrue) [correct and add the info if needed]
[ ]Gather COA tag DELL56843 [ ]Update Computer to Windows 11 [PWD-GVD31T2-D1]
Have checked the desktop and updated the system to win 11, it's in progress.
Installation in progress.
Updates completed sucessfully
Ben White
Device & User Information (first name and last initial, no last names)
Jennifer, W
What's the problem?
[ ]Check Inventory DTS and add Windows version [If the machine is not in inventory add it] Done [ ]Check Intune [If the user is not assigned to the computer, add the user] Available [ ]Check CTM Data Base (https://atx.servicenowservices.com/now/nav/ui/classic/params/target/%2Falm_asset_list.do%3Fsysparm_view%3D%26sysparm_first_row%3D1%26sysparm_query%3Dmodel_category%253D81feb9c137101000deeabfc8bcbe5dc4%26sysparm_clear_stack%3Dtrue) [correct and add the info if needed]
[ ]Gather COA tag DELL56843 [ ]Update Computer to Windows 11 [PWD-GVD31T2-D1]
What did you do to resolve the issue
Have checked the desktop and updated the system to win 11, it's in progress.