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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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Update [Machine name] to Windows 11 #17763

Closed Matthew-M-TPW closed 3 months ago

Matthew-M-TPW commented 3 months ago

OTC

Device & User Information (first name and last initial, no last names)

Crossing Guards room

What's the problem?

[ ]Check Inventory DTS and add Windows version [If the machine is not in inventory add it]

[ ]Check Intune [If the user is not assigned to the computer, add the user]

[ ]Check CTM Data Base (https://atx.servicenowservices.com/now/nav/ui/classic/params/target/%2Falm_asset_list.do%3Fsysparm_view%3D%26sysparm_first_row%3D1%26sysparm_query%3Dmodel_category%253D81feb9c137101000deeabfc8bcbe5dc4%26sysparm_clear_stack%3Dtrue) [correct and add the info if needed]

[ ]Gather COA tag

[ ]Update Computer to Windows 11 PWD-59F4CH2-D1

What did you do to resolve the issue

Vaishnav1397 commented 3 months ago

Checked on users' systems and it's updated to Win 11 for the required systems.

Vaishnav1397 commented 3 months ago

Systems have been updated and working good.