[Enhancement] Email notification

[patrickm02L]

Description

The reviewers would need to receive emails notifying them when applications changed status or required their review/approval.

Email Triggers

• When an application is submitted and moves to a the following statuses:
  • Submitted - Require Action
    • When an applicant selects notarization on their own
  • Pending Approval - Require Action
    • If a reviewer leaves a comment asking for more information. An email would go to the applicant informing them of this and next steps.
    • When an applicant uploads a supplemental attachment or documentation in response to a reviewer comment/request. This becomes a completed action, the reviewer would be notified of the update, then they'll manually change status
  • Pending Approval - Pending Payment
  • Approved, Declined, Expired, Canceled
    • When approved - email would go to the applicant for payment and scheduling tests.
    • Potentially when an application expires or is cancelled, to close out the process via email.

Notes

[susannegov]

To do

• [x] Create 2 email notifications in the Review page
  • [x] On-site - Payment and Notary Required

    
    Thank you for selecting to notarize your application on-site.

• Please visit 1501 Toomey Rd, Austin TX to pay and notarize your application.
• There will be a $6.00 notary service fee added to the cost of the Chauffeur Permit.
• COA Mobility Services staff will review application and required documents online. This should take about XXX business days.
• Wait for email notification of “Approved” application
• Call Mobility Services office to schedule test appointment, an get application notarized, pay application fee on site

  - [x] On my Own - Notary Required

  Before you can continue, you will need to get your application notarized in Travis County and attach it to your application.

• You must print application page
• Get printed document notarized within Travis County
• Last Application page needs to be notarized within Travis County.
• NOTE: However, do not sign your application until you are in front of the notary.
• Go back to Application details and attach notarized document
• Resubmit Application
• Please visit/call 1501 Toomey Rd, Austin TX to pay for application.
• COA Mobility Services staff will review application and required documents online. This should take about XXX business days.

• [x] Create 1 email notification in the Cashier page
  • [x] When cashier updates the pay app form, will send email in Pay Application form

    
    Thank you for your payment on {PAYMENT DATE} for your chauffeur application.

Application ID: {MSPA_ID} Payment Date: {PAYMENT DATE} Total: $XX.00

- [x] Email notification of application is approved in reviewer page Approve form

Thank you for completing your application. It has been approved on {APPROVED DATE}. Your application must be approved before you can schedule your written test at the our office: 1501 Toomey Road​ Please call Mobility Services office to schedule written test appointment.

# Build out/scope
- [ ] Email notification of application is approved in reviewer page Decline form
- [ ] Email notification of application is approved in reviewer page Cancelled form
- [ ] Possibly an `application_transactions` object table for payment? #18189
   - Or if payment is not tracked in the app itself, the cashier will have to fill out the payment fee or multi-choice the payment fee - discuss?

[susannegov]

7/11

Send current email rules listed in Email Notifications word doc to Jacob and Paul to review