cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [Phone setup and integration at desk] #18062

Closed Vaishnav1397 closed 3 months ago

Vaishnav1397 commented 3 months ago

Ben white

Device & User Information (first name and last initial, no last names)

Avaya Phone & Nirali, T

What's the problem?

User requested for the phone hook through network and checked it over through the desk

What did you do to resolve the issue

Have checked over the desk, figured out on the connection issue and deployment made to the user, then connected back the ethernet cable, back to dock and device got started.

Vaishnav1397 commented 3 months ago

Updated user to login through the contact info provided and told to reach out if anything else is needed.