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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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Unable to combine PDFs #18222

Closed atdservicebot closed 2 weeks ago

atdservicebot commented 3 weeks ago

What application are you using?

Other / Not sure

Describe the problem.

I would like to have Adobe Acrobat Pro installed on my laptop please. Currently using Adobe Reader and am unable to combine PDFs into one document.

How soon do you need this?

Flexible — An extended timeline is OK

Requested By Adriana M.

Request ID: DTS24-116090

scottreedy commented 3 weeks ago

@Matthew-M-TPW @Vaishnav1397 Adrianna is already a member of the Adobe Pro Group. Should just be able to install Pro and go from there. V, can you take care of this? Looks like she is at Ben White

Vaishnav1397 commented 3 weeks ago

Yes, I will reach out to the user and install the adobe pro.

Vaishnav1397 commented 3 weeks ago

Reached to the user via teams and waiting on response.

Vaishnav1397 commented 3 weeks ago

User responded that her next in office day is coming Wednesday and would reach out to us to check on the issue.

Vaishnav1397 commented 2 weeks ago

Reached out the user and craig had done the installation. Checked with the user and confirmed that the installation was successful.

adrianaelenamendez commented 2 weeks ago

Thank you Vaishnav & Craig!