Open atdservicebot opened 1 month ago
Got with CTM (Erin) to discuss the issues occurring and possible solutions. They are aware of the issue and have found that it's a bug that is causing the issue. They have plans to push a fix that should resolve this issue in one week. Sent email to Tyler of the fix.
Still trying to resolve due to other issues with the build.
Updates from CTM I am requesting the deployment to prod from IBM. We recently found out our tickets were not routing properly and getting assigned to Australia so I had to get that worked out. I will update you when it is scheduled -Workaround: They should be able to duplicate in PROD they just will have to add the rotating item number to the asset after duplication.
Maximo
I am recently unable to duplicate an asset without the rotating asset transferring, which results in all of the specifications needing to the re-entered after I select the appropriate asset. This is the first time I've attempted to duplicate an asset since the addition a new rotating asset that Adrianna assisted with last month. I believe there was a change that was inadvertently saved when the previous request was worked.
Soon — Within a week
Request ID: DTS24-116230