Avaya not opening/HDMI port is not working

cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services

17 stars 2 forks source link

Closed atdservicebot closed 2 months ago

atdservicebot commented 2 months ago

What application are you using?

Other / Not sure

Describe the problem.

Avaya On- does not open up all time.

one of my HDMI ports is not working

Internet Browser: Chrome

Requested By Allissa D.

Request ID: DTS24-116570

scottreedy commented 2 months ago

@Craigjacobs-ATX @Vaishnav1397 I believe Allissa is at Ben White

Vaishnav1397 commented 2 months ago

Reached out to the user and waiting on response.

Vaishnav1397 commented 2 months ago

Updated the dell hardware assist and troubleshoot the Avaya one x as the issue is not on reoccuring basis.

Craigjacobs-ATX commented 2 months ago

user laptop needed 12 updates . Ran updates on machine.