[Tablet Support] Street and Bridge: Issue 10 iPad devices

[susannegov]

References: ☁AirWatch Management 🤖Android Configuration 🍎iOS Configuration

Select Issues:

• [ ] Purchasing Devices
• [x] Setting up a New Device
• [x] Setting up a New User
• [ ] Switching Device User
• [ ] Remove User & Wipe Device
• [ ] Create or Modify a Device Profile (such as passcode policy)
• [ ] Missing/Lost Device (alarm ping, lock, last location)
• [ ] Deactivate SIM card
• [ ] SIM/Network/Hotspot/WiFi/GPS
• [ ] Workspace One: Intelligent Hub app
• [ ] Launcher profile (such as Home Screen apps/shortcuts)
• [ ] App Catalog: New, Outdated, or Missing app or icon
• [ ] Unable to launch an app
• [ ] Unable to charge/turn on device
• [ ] Device Update/Version
• [ ] Retire a Device (outdated, bricked, no longer used)

Device Details: See DTS Portal. Comment below

Confirmations:

• [x] Device in DTS Inventory
• [x] User in AirWatch (in TPW group, not CTM)
• [x] Device Labeled with COA Tag, SN, IMEI, & Phone #
• [ ] Device in AirWatch

[susannegov]

8/20 To do

• [ ] Verify the tablets below are in DTS Portal
  • [x] Tablet info already submitted by Scott
  • [ ] Update Assigned To
• [x] Setup tablet screen protector
  • [x] COAW74004 - physical SIM
  • [x] COAW74001 - physical SIM
  • [x] COAW74399 - physical SIM
  • [x] COAW74002 - physical SIM
  • [x] COAW74074 - physical SIM
  • [x] COAW74075 - physical SIM
  • [x] COAW74005 - physical SIM
  • [x] COAW74073 - physical SIM
  • [x] COAW74000 - physical SIM
  • [x] COAW74003 - physical SIM
• [ ] Label Tablets - Drew said the label will come in on Thursday

[susannegov]

Tablet tape arrived

• Created CSV of the 20 tablets - filter to SBO, No assigned to, no previous user
• [x] Setup label tablets
  • [x] COAW74004 - physical SIM
  • [x] COAW74001 - physical SIM
  • [x] COAW74399 - physical SIM
  • [x] COAW74002 - physical SIM
  • [x] COAW74074 - physical SIM
  • [x] COAW74075 - physical SIM
  • [x] COAW74005 - physical SIM
  • [x] COAW74073 - physical SIM
  • [x] COAW74000 - physical SIM
  • [x] COAW74003 - physical SIM

[susannegov]

Add the following users

Names are hidden

• [x] Townview (4)
• [x] St Elmo (2)
• [x] Kramer (1)
• [x] Dalton (2)

[susannegov]

Added device in Airwatch to listed users above in TPW