[SharePoint] Help User Gabe T. Regain Access to Sidewalks Files

[KaroEngstrom]

Thu 8/29/24

• yesterday afternoon Gabe T. from Sidewalks and Urban Trails division reached and said his File Explorer has stopped syncing
• the specific folders in question seem to be on the old PWDSidewalksSpecialProjects site which I'm unable to get access to because it redirects to the new SUTD side
• I'm reaching out to CTM to request help getting to those folders - INC0425746
• I communicated to Gabe and to Shelley that the files need to be moved for continued access

[KaroEngstrom]

Thu 9/19/24

-checking in with Gabe via Teams to see if he got OneDrive updated and was able to sync again

[KaroEngstrom]

Handing this over to Matt; Gabe will come in the office Wed 9/25 afternoon for help with installing the updated OneDrive