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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: Install Security Camera Software on Karen C computer #18860

Closed Matthew-M-TPW closed 2 months ago

Matthew-M-TPW commented 2 months ago

Device & User Information (first name and last initial, no last names)

Karen C

What's the problem?

Install Complete View/ Salient software so users can view security Cameras

Install folder is located here: G:\ATD\Misc\Sailent Software

Make sure to move it to the user's desktop before you install

If you are the first person to reach out create a group chat with all 3 of us and the users. So that we can coordinate better.

What did you do to resolve the issue

Matthew-M-TPW commented 2 months ago

Sent user Teams message

Happy Tuesday we have to install the camera software onto your computer. When would be a good time to do this? You have to be in the office to do it

Matthew-M-TPW commented 2 months ago

installed software