[Tablet Support] AMD: Add Toby T to airwatch and add device - Githubissues

cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services

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[Tablet Support] AMD: Add Toby T to airwatch and add device #19007

Open susannegov opened 1 week ago

susannegov commented 1 week ago

Request from AMD Scott F References: ☁AirWatch Management 🤖Android Configuration 🍎iOS Configuration

Select Issues:

[ ] Purchasing Devices
[ ] Setting up a New Device
[x] Setting up a New User
[ ] Switching Device User
[ ] Remove User & Wipe Device
[ ] Create or Modify a Device Profile (such as passcode policy)
[ ] Missing/Lost Device (alarm ping, lock, last location)
[ ] Deactivate SIM card
[ ] SIM/Network/Hotspot/WiFi/GPS
[ ] Workspace One: Intelligent Hub app
[ ] Launcher profile (such as Home Screen apps/shortcuts)
[ ] App Catalog: New, Outdated, or Missing app or icon
[ ] Unable to launch an app
[ ] Unable to charge/turn on device
[ ] Device Update/Version
[ ] Retire a Device (outdated, bricked, no longer used)

Device Details:

User	COA Tag	SN	IMEI	Phone	Brand, OS Version, & Device Type
Tobby T.	COA######	######	######	###-###-####	Samsung Android 11.0 Tablet
FirstNameOnly	COA######	######	######	###-###-####	Apple iPadOS 16 Tablet
---	---	---	---	---	---
---	---	---	---	---	---
---	---	---	---	---	---
---	---	---	---	---	---

Confirmations:

[x] User in AirWatch (in TPW group, not CTM)
[ ] Device in AirWatch
[x] Device Labeled with COA Tag, SN, IMEI, & Phone #
[ ] Device in DTS Inventory

susannegov commented 1 week ago

INC0429558 Created to move Toby T. to TPW in airwatch

susannegov commented 6 days ago

Added device in airwatch

susannegov commented 6 days ago

Notified scott on teams