cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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AMANDA modification - We need user to have rights to be able to attach docs (NN) (Waiting on user response) #19028

Open atdservicebot opened 1 month ago

atdservicebot commented 1 month ago

What application are you using?

Other / Not sure

Describe the problem.

This is an AMANDA modification request. We need Ankush P to have rights to be able to attach documents on the DS, EX, and PR folders.

How soon do you need this?

Soon — Within a week

Is there anything else we should know?

We are trying to train an employee on items and need him to be able to upload/attach documents to certain folders for records.

***It would not let me pick the AMANDA as an application above and kept asking me to submit a new user form

Requested By Elizabeth R.

Request ID: DTS24-117485

Nadin-Nader commented 1 month ago

Email response to Elizabeth R.:

Good Morning Elizabeth,

Hope you are doing well. I am reaching out to you to inform you that i will still need a NURF for the modification of Ankush's account. The NURF form is used for both new employees and account modifications. 

In order to make the change to his account i will need you to fill out at least the first page of the form, If you have a similar user whos permissions i can copy over to Ankush's account that would be great. If not you will have to list the specific permission group he needs to be in.

I have attached the form to this email. Once i get it back i will be able to make the modifications to the account.

Respectfully,

Nadin N.

Nadin-Nader commented 1 month ago

Waiting on NURF or response

Nadin-Nader commented 3 weeks ago

Account modification has been done. Sent email to Ankush and ccd Beth. Waiting on Response