Security codes are not going to my Microsoft Authenticator app when I login

cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services

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Closed atdservicebot closed 5 days ago

atdservicebot commented 3 weeks ago

What application are you using?

Other / Not sure

Describe the problem.

Security codes are not going to my Microsoft Authenticator app when I login. I have been having to send a code through text.

Internet Browser: Other

Requested By Colton S.

Request ID: DTS24-118560

scottreedy commented 3 weeks ago

Since he has a 2 in his email, he may have to setup MS Athenticator again

scottreedy commented 2 weeks ago

@Craigjacobs-ATX @JBStrange Can you guys contact Colton.

Matthew-M-TPW commented 2 weeks ago

@Craigjacobs-ATX can you reach out to him today?

Matthew-M-TPW commented 5 days ago

Reset MFA on users computer