cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [User issue with teams and Absolut access] #19754

Closed Vaishnav1397 closed 1 week ago

Vaishnav1397 commented 1 week ago

St Elmo

Device & User Information (first name and last initial, no last names)

Laptop & Christopher, B

What's the problem?

User was having issues with his teams and net motion, need to check on it.

What did you do to resolve the issue

User got his laptop deployed, but was facing issues with launching the team's application, re downloaded through run command still it keeps on downloading, tried to update but still shows the same, tried to enter out admin credentials and get it worked but still the same. matt then checked it over left it downloading and hope it worked well, a ticket for net motion access has been raised.