cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [Issue with system screen setup in meeting room B] #19950

Closed Vaishnav1397 closed 3 days ago

Vaishnav1397 commented 3 days ago

<! -- KRAMER, CAMERON - 8700/8900, PDC, TOWNVIEW, RIO, OTC, TOOMEY, BOP, ST. ELMO, DALTON, BEN WHITE --> St Elmo

Device & User Information (first name and last initial, no last names)

Laptop/ Desktop & Jermanine, B<! -- Bunton -->

What's the problem?

User cannot get is system connected to the screen up in the meeting room b

What did you do to resolve the issue

Have worked around check the issue, there was not wireless connectivity and HDMI Connected to it, provided the user to login through the systems. Downloaded teams and it not getting updated. Found a click share and the settings has been changed in the new screen, hence was good to go.