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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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IT Support: [Reset of Iphones] #20030

Closed Vaishnav1397 closed 14 hours ago

Vaishnav1397 commented 1 day ago

St Elmo

Device & User Information (first name and last initial, no last names)

Iphones & Multiple

What's the problem?

Need to completely reset the phone as it's updated.

What did you do to resolve the issue

Have reset one phone and will make sure to do the remaining.

Vaishnav1397 commented 1 day ago

2 devices have been reset and COA app can be seen.

Vaishnav1397 commented 14 hours ago

Two phones have been deployed by matt today for users