search

cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
17 stars 2 forks source link

Service Now Training #2352

Open SurbhiBakshi opened 4 years ago

SurbhiBakshi commented 4 years ago

Take some Service Now training to understand how it works

amenity commented 4 years ago

@SurbhiBakshi - was this an issue to attend one of CTM's Service Now training sessions?

SurbhiBakshi commented 4 years ago

@amenity -yes, I wanted to learn more about how CTM is handling tickets and how to figure out where a ticket is in the system.

amenity commented 4 years ago

Aha - gotcha. I've also been meaning to watch this live training about the service portal. Just gotta find a free 55 minutes. ;)

amenity commented 4 years ago

Won't have time to do this one...