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cityofaustin / atd-data-tech

Austin Transportation Data & Technology Services
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Project: Integrated Parking Citation Reporting #595

Closed dianamartin closed 5 months ago

dianamartin commented 4 years ago

Unlock and integrate parking citation data from the Brazos system to enable reporting and insights. This is currently accomplished haphazardly by importing/exporting spreadsheets into SharePoint.

How might we integrate Brazos citation reports with Knack?

Challenge

The Parking Enforcement Division currently has a Knack application to track their reporting citations by citation type and by employee weekly. The Brazos reports are canned and can't be changed without a lot of effort. The supervisors enter this information in by hand into Knack in order to get the reporting metrics they need to have for performance measure reporting.

Request

If there is a way to read the Brazos report in Knack so we can pull the citation numbers with ease.

Target users

Parking Enforcement staff

Stakeholders

Parking Enforcement Division Managers, Supervisors

## What else should we know? Brazos is owned by APD, we fall under a contract to use Brazsos. The licensing is ending or has ended. There might be an opportunity to fix this issue. ## How would you rate the impact of this issue? - [ ] Must have — ATD operations are not legal, unsafe, or functional without it. - [ ] Should have — This is important but not vital functionality or there is a temporary workaround. - [x] Could have — We want this but there are more important requests. - [ ] Unsure
amenity commented 4 years ago

@moorerst - reassigning this to you as the Parking Enterprise PM and myself as the AMD PM since this project could impact both divisions' products. (It would be lovely to have citations in the VZA App, in addition to the PE use case described above.)

That said, this isn't a customer request and doesn't need intake, per se. It's fine for it to lounge in the Backlog until we have pressing use cases, but good to be aware of it in the meantime.

Correct me if I'm wrong on any of this, @johnclary ... 🚓

amenity commented 6 months ago

@dianamartin - do you think we should keep this open?

dianamartin commented 6 months ago

2/29/24

We are talking to Parking this morning, I can ask if this is even a thing/ask anymore.

amenity commented 5 months ago

@dianamartin @patrickm02L - any update on this?

dianamartin commented 5 months ago

We didn't get to ask them about this, but I think this will be similar to the digital license plate reader issue. The vendor company may not prioritize this. It's been in the backlog for awhile now, we probably need to see if they still want to pursue this or not.

patrickm02L commented 5 months ago

Based on how long this Issue's been open, it was labeled as could have, and that there hasn't been any movement on it, I'm going to consider it past it's shelf life. If this becomes a need in the future this Issue will be good to have for posterity. Considering this closed, for now!