createdotnet / API-Documentation

Create. API Documenation
http://developers.create.net/API-Documentation/
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Issue - order products endpoint displaying no data #31

Closed sparkweb closed 7 years ago

sparkweb commented 7 years ago

I'm trying to download order products and I'm getting a "No data found" return.

https://api.create.net/orders/1370274/products https://api.create.net/orders/946316/products

^ just a couple of examples.

sparkweb commented 7 years ago

Is there any other data I can provide over email which would assist in troubleshooting this issue?

EdBailey commented 7 years ago

Hi, sorry about the delay replying to this.

I can see that those particular orders are several years old and don't appear to have any products attached to them. This may have been caused by an issue at the time so is probably nothing to worry about. It's likely that in any case of it returning "No data found" for order products that there are no products associated.

I hope this helps

sparkweb commented 7 years ago

Thanks for the reply. I'll ask the customer to place a couple of test orders.