culturecreates / incident-reports

Reports on incidents in all products and services
0 stars 0 forks source link

2024-03-22 Signé-Laval event details failing #12

Closed saumier closed 4 months ago

saumier commented 5 months ago

Incident Report

Summary

screenshot_2024-03-25_at_9 15 25___pm_480

Process Improvements

There was a team wide debrief and a document was produced to clarify the process to handle incidents. The main goal was to decrease the time to "declare" the incident.