Media Server not working (I suppose)

[Laserchrist]

I installed the advanced wrapper but the Media Server doesn't work despite giving me the message that the installation was successful

I am trying to play video (with DTS) on TV:

• casting with DLNA to the TV, starting from VideoStation on PC, the video starts but there is no audio and I get a message on TV: "The Audio data is not supported"
• if I use the VideoStation app on the Samsung TV, the video starts but there is no audio, no message or warning is displayed (as far as I see from other issues submitted the TV app is not updated frequently or at all)
• if I browse the content of the NAS from the TV, EVERY video (DTS or not) fails to play and I have a network error (this never happened before patching)

please help

[darknebular]

Check it out these configs in Media Server:

Regards.

[Laserchrist]

I just tried and it is still not working. I was missing the settings indeed but I got pretty much the same result :(

[darknebular]

Can you send me the log of the Wrapper? The log is in /tmp/wrapper_ffmpeg.log and you can see it putting this:

cat /tmp/wrapper_ffmpeg.log

Regards.

[Laserchrist]

here the log, thank you for your patience wrapper_ffmpeg log.txt I just noticed that all the entry are for fantasia 2000 that I try to play once as last (I believe) yesterday

[darknebular]

I don't see any error there, Your TV probably doesn't support 5.1 AAC. Have you tried changing the first audio stream that the Wrapper sends to the TV using DLNA?

It is done in the menu, in the Wrapper configuration option, change it from AAC to AC3 5.1 in the audio sent by MediaServer.

[Laserchrist]

I don't see any error there, Your TV probably doesn't support 5.1 AAC. Have you tried changing the first audio stream that the Wrapper sends to the TV using DLNA?

It is done in the menu, in the Wrapper configuration option, change it from AAC to AC3 5.1 in the audio sent by MediaServer.

Do you mean option C in config? I did, but I give it a try again now edit: nope, nothing

[Laserchrist]

Hold on, things get a little weirder now: Now some DTS are working, but some are not and only when I open the file with Samsung's device browser Here is another log: wrapper_ffmpeg log2.txt

[darknebular]

I can't see the log file.

Regards.

[Laserchrist]

I can't see the log file.

Regards.

sorry, something went wrong, now should work wrapper_ffmpeg log2.txt

[darknebular]

I don't see any errors in the Wrapper's logs, I see that you have changed from AAC to AC3 and you have also changed the order, leaving the first audio as MP3 2.0.

What TV do you have exactly? I think it may be some peculiarity of your TV.

All the best.

[Laserchrist]

I don't see any errors in the Wrapper's logs, I see that you have changed from AAC to AC3 and you have also changed the order, leaving the first audio as MP3 2.0.

What TV do you have exactly? I think it may be some peculiarity of your TV.

All the best.

Ok, I didn't change the order, just apply the C option, I'll try to set it again The TV is Samsung S95BA: https://www.samsung.com/ie/tvs/oled-tv/s95b-65-inch-oled-4k-smart-tv-qe65s95batxxu/

Edit, I tried to apply the order again, but nothing changed, I get the same behaviour

[darknebular]

I think your TV doesn't know how to work with two audio streams of the same track. You could go into the Advanced Wrapper configuration and set it to only use one audio stream in Media Server or try the Simplest Wrapper that only sends one.

[Laserchrist]

I tried both and unfortunately, nothing worked, I am running out of ideas, I am trying all the profiles in DLNA media server

[darknebular]

How are you connect the TV with the NAS? via Ethernet or via Wi-Fi?

[Goitia]

I have the same issue with a Samsung S95C: https://www.samsung.com/es/tvs/oled-tv/s95c-65-inch-oled-4k-smart-tv-tq65s95catxxc I try also al recomendation but not working.

All devices are conected via ethernet.

[darknebular]

casting with DLNA to the TV, starting from VideoStation on PC, the video starts but there is no audio and I get a message on TV: "The Audio data is not supported". Please doesn't use VideoStation for launch DLNA. if I use the VideoStation app on the Samsung TV, the video starts but there is no audio, no message or warning is displayed (as far as I see from other issues submitted the TV app is not updated frequently or at all). Yes, this App's version from Samsung Store is deprecated nowadays. if I browse the content of the NAS from the TV, EVERY video (DTS or not) fails to play and I have a network error (this never happened before patching). If you have a network error using the plain DLNA Client, then your problem is with your networking configuration. Check it out the MTU, IP's, masks, gateways, in both edges (your NAS and your TV).

I can see any error in the log from my Wrapper.

Regards.

[Goitia]

I only use the plain DLNA client in the TV. I can see all files exceptDTS, TRUEHD and EAC3 files.

Regards.

[darknebular]

I only use the plain DLNA client in the TV. I can see all files exceptDTS, TRUEHD and EAC3 files.

Regards.

Has probado esta configuración?

[Goitia]

Tengo la configuración exactamente así.

[darknebular]

Si quitas la opción de Habilitar transcodificación de Video, el DLNA del Media Server lo envía en nativo a la TV. Ahí no aplica el Wrapper, podemos ver si es un problema de incompatibilidad entre el DLNA de la TV y el del Media Server o de red local, etc.

[Goitia]

Si lo quito la opción. Muestra un mensaje de que el formato de audio no es compatible pero si se ve la imagen.

[Laserchrist]

How are you connect the TV with the NAS? via Ethernet or via Wi-Fi?

I am on wifi About playing content from the TV file browser: it used to work before patching with wrapper (no DTS obviously) now some files with DTS take very long but the TV opens it, some other just gives a "connection issue, try troubleshooting" message after a very long waiting.

[Laserchrist]

casting with DLNA to the TV, starting from VideoStation on PC, the video starts but there is no audio and I get a message on TV: "The Audio data is not supported". Please doesn't use VideoStation for launch DLNA. if I use the VideoStation app on the Samsung TV, the video starts but there is no audio, no message or warning is displayed (as far as I see from other issues submitted the TV app is not updated frequently or at all). Yes, this App's version from Samsung Store is deprecated nowadays. if I browse the content of the NAS from the TV, EVERY video (DTS or not) fails to play and I have a network error (this never happened before patching). If you have a network error using the plain DLNA Client, then your problem is with your networking configuration. Check it out the MTU, IP's, masks, gateways, in both edges (your NAS and your TV).

I can see any error in the log from my Wrapper.

Regards. I checked the LAN settings when this started and nothing was wrong there, again, it use to work before patching with wrapper I'll try to check everything again and with cable as well

[darknebular]

Have you got other Wrappers installed previously?

[Laserchrist]

Yes, it was detected on the first time I installed this one (and auto-removed by this one, as far as I understand)

[darknebular]

Other wrappers on Internet do some changes that there aren't nessesary in my Wrapper and become permanents, doing issues.

I recomend to you, unistall Media Server, AME (Advance Media Extension) and Video Station and try again.

[Laserchrist]

Other wrappers on Internet do some changes that there aren't nessesary in my Wrapper and become permanents, doing issues.

I recomend to you, unistall Media Server, AME (Advance Media Extension) and Video Station and try again.

I did it, and things are getting frustrating:

I removed the Wrapper, Video Station, Media Server, AME, FFmpeg 4,5,6 the only thing I kept is the VideoStation Database

I installed Video Station, AME, Media Server and now Video Station fails to play HDR 10 video properly (washed out output)

Help, please :(

[Laserchrist]

Can it be ffmpeg? version 4.1.9 is still in the system despite the uninstall

[darknebular]

You need for my Wrapper the FFMEPG 6.x version

[Laserchrist]

Should I install your wrapper again ignore the issue and see if it fixes it?

[Laserchrist]

Nevermind, I tried and didn't work :(

[darknebular]

Your problem is not with my Wrapper, I am using this Wrapper and all is working fine with a lot of TVs. You haven't any error in the Wrapper's logs. I think that your problem is with your DLNA version between your NAS and your TV, network outages or problems, lack of bandwidth, etc.

[Laserchrist]

I see, I've reached Synology to fix my issue and then I will try again with your wrapper

[darknebular]

Uninstall the Wrapper after.

Best regards and good luck.