Beautify does not work when accessing payload in log/persist tab

[emilehermans]

When accessing log and you want to view the payload of the persisted messages, the beautify functionality does not work for me.

The Above message is a simple json message.

[Incpi]

Hello @emilehermans ,

• Only reason that can happen is if JSON payload has data/format issues. It will give you non formatted data. else it will be as below. See, My JSON sample if it's correct it will display correct one. Please share a bit more info if issue persist.

Thanks, Omkar

[emilehermans]

When I use Beautify in trace mode this works fine:

However when using beautify on the same payload in the log/persist tab it does not work:

I tried to figure out why it behaves like this but had no success till now.

[dbeck121]

works for me too.... very strange. Can you somehow try to copy the payload and create a minimal example?

timer --> content modifier with message body --> persist --> end

if this still can not be beautified, it must have sth to do with message content

[Incpi]

Hello @emilehermans,

Long time for this thread but i would like to confirm one thing,

Which environment you tenant is hosted? - CF or NEO.

Thanks Omkar

[emilehermans]

Hi Omkar. Tenant is on NEO

[Incpi]

Thanks a lot. I haven't analyzed it yet but neo has issues It not working with no error logs. (Button doesn't do anything)

• Also, It has valid JSON.