How can the service better manage multiple endpoints?

[Adetutu-Sadiq]

Overview and rationale for research

Work plan

• [ ] Research plan (provide link to document)

• [ ] Recruitment Who has been contacted? Who has confirmed attendance?

• [ ] Data collection (link to interview notes on mural)

• [ ] Analysis (provide link to mural)

• [ ] Key findings at a show and tell

• [ ] Add key findings to insights tracker

• [ ] Tech Refinement - Prioritization of findings: Collaborate with team during design time to choose what to action or not action, add to engineering backlog, etc.

• [ ] Track how this work has impacted a change in the service and share work at a data drop-in

[Adetutu-Sadiq]

Worth looking at any past research for this too