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digitalfabrik / entitlementcard

App for 'Digitale Berechtigungskarten', generally benefit card for volunteers or socially vulnerable groups in Germany. App for Android & iOS + Backend + Administration Web Portal – 100% Open Source.
MIT License
36 stars 3 forks source link

Can not activate by tapping on activation code #1480

Closed Docmale closed 2 weeks ago

Docmale commented 3 months ago

Describe the bug I created a 'ehrenamts' card, copied the pdf to real android device and emulator, open it with pdf reader. On device nothin happens On emulator get message 'Aktivierung nur in der App möglich ...'

Expected behavior App should open and shows the aktivated QR-code Variante 2

f1sh1918 commented 2 months ago

@Docmale can you add some specifications like device model, os version and the pdf reader you used

f1sh1918 commented 2 months ago

i've tested couple of times in browserstack and it seem to happen only on some devices/android versions

How this can be checked

  1. Install app on device
  2. Go App Info
  3. Advanced
  4. Open Default
  5. Check supported links (staging and production url should be included)
f1sh1918 commented 3 weeks ago

@Docmale i believe the issue is that by installing the apks attached from release that they are unsigned and by default the associated links will not be enabled by default If you install an app from the play store (signed apk) or use a signed apk file, this should not happen.

Not sure if its worth the effort to provide signed apk just for setting these links default. But you could just recheck this issue with the apk i send you

Docmale commented 2 weeks ago

Since the mechanism does not work with every PDF reader/viewer and system version, I am closing the bug. However, the text should include a note that clicking does not always work and an alternative should be given.