search

discord-tickets / bot

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
https://discordtickets.app
GNU General Public License v3.0
933 stars 477 forks source link

HTTP request on ticket creation #474

Open MCMDEV opened 1 year ago

MCMDEV commented 1 year ago

I'd like to be able to configure a http request being sent to a server after a user has answered questions and automatically closing the ticket.

eartharoid commented 1 year ago
MCMDEV commented 1 year ago

I'd like to handle some tickets on Jira and some on Discord, but don't want to force people to register on Jira.

Jaydenha09 commented 1 year ago

Why you don’t want them to register?Without registering people might lost the chat session and they have to make new ticket again.

eartharoid commented 1 year ago

Perhaps a 2-way webhook system would be useful for ticket lifecycle changes (create, move, edit topic, close, etc) and maybe even messages to make advanced sync integrations possible.