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discord-tickets / bot

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
https://discordtickets.app
GNU General Public License v3.0
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[BUG] Most of the bot's messages aren't archived #504

Open eartharoid opened 8 months ago

eartharoid commented 8 months ago

Is there an existing issue for this?

Current Behavior

Some commands correctly have embeds stored, but most do not.

<M3> [17/11/2023, 15:43:27 UTC] Tickets [PTB]: 

<M4> [18/11/2023, 15:47:54 UTC] Tickets [PTB]: 
    [embedded content]

Expected Behavior

All of the bot's messages should be saved.

Steps To Reproduce

  1. Create a ticket whilst archiving is enabled
  2. Say something
  3. Get the bot to send some messages
  4. Close the ticket and view the transcript

Environment

- OS:
- Node: 18
- NPM:
- Bot: 4.0.12

Anything else?

No response

G0Johnny commented 7 months ago

I configured the bot to my server and also found the same issue.