[14 -7] status when requesting FTP data using acsys-py

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[14 -7] status when requesting FTP data using acsys-py #66

Closed kjhazelwood closed 3 months ago

kjhazelwood commented 4 months ago

Describe the bug

This request I:BEAM@P,720H,TRUE returns status [14 -7], complaining of no scaling information for the requested property (reading). Request I:BEAM@P,1H,TRUE returns data. Im guessing there is an issue with FTP data and scaling readings? Happens on different devices from different FEs and rates > 15Hz. Tried specifying multiple DPMs, all returned the same.

To Reproduce

I:BEAM@P,720H,TRUE

Affected system

[ ] Console
[ ] Java
[ ] Web
[ ] Synoptic
[ ] Front End
[X] Central Service

kjhazelwood commented 4 months ago

I should add that the same code and requests worked ~6-9 months ago

beauremus commented 4 months ago

We can see this problem and are looking into a solution.

rainswor commented 3 months ago

It's better, 'I:BEAM@P,720H,TRUE' returns data but other devices do not. For example 'I:QERR@P,720H,TRUE' gives WARNING:__main__:I:QERR@P,720H,TRUE: [1 -44].

I get similar errors for I:BEAM if i ask for 360 Hz, WARNING:__main__:I:BEAM@P,360H,TRUE: [1 -44]

beauremus commented 3 months ago

I believe this is fixed. Please let us know if you still have issues.