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fleetdm / fleet

Open-source platform for IT, security, and infrastructure teams. (Linux, macOS, Chrome, Windows, cloud, data center)
https://fleetdm.com
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Add more metrics to the usage data report for detecting MDM, Fleet desktop, Fleet in your calendar, AI policy description automation #19693

Open Patagonia121 opened 2 weeks ago

Patagonia121 commented 2 weeks ago

Goal: As customer success, I want to know who is using these features so that I can offer support that is tailored to each customer.

I'd like to propose we add the following metrics to the usage data report to understand premium customer usage:

  1. Is MDM enabled?
  2. Is Fleet desktop enabled?
  3. Is Fleet in your calendar enabled?
  4. Is AI policy description automation enabled/disabled?

Also adding @zayhanlon in case I forgot anything. Thanks!

noahtalerman commented 2 weeks ago

Goal: As customer success, I want to know who is using these features so that I can offer support that is tailored to each customer.

@Patagonia121 thanks! I added the above goal to the issue description. Please feel free to tweak it if that doesn't look right.

We'll weigh this at the next feature fest on 2024-06-20.

Patagonia121 commented 2 weeks ago

That's perfect, thanks @noahtalerman!

rachaelshaw commented 3 days ago

@Patagonia121 I think MDM enabled may already covered: I see mdmMacOsEnabled and mdmWindowsEnabled documented here.